SchoolMint Enroll Feature Deep Dive: Multilingual Support for Families

This post is part of our SchoolMint Enroll Deep Dive series, where we take a closer look at the individual capabilities that power SchoolMint Enroll and showcase why it’s been the leading K-12 enrollment software for 12+ years.

Each entry focuses on a specific feature, like our recent entry on how SchoolMint Enroll can run score- and priority-based lotteries in one unified lottery process.

Why Multilingual Support in Enrollment Actually Matters

Multilingual access isn’t a “nice to have” in enrollment; it’s foundational to equity, accessibility, and family trust. For districts and charter schools serving diverse communities, especially in urban areas or regions with growing immigrant populations, enrollment systems are often the first (and most critical) point of interaction with families.

Unfortunately, many tools claim to be “multilingual,” but in practice, that often means partial translation, inconsistent coverage across workflows, or solutions that still require families to rely on school staff for help.

SchoolMint Enroll was built differently.

What “Multilingual” Really Means in Managing Student Enrollment

True multilingual enrollment goes far beyond translating a single application form. It means families can:

• Discover schools and programs
• Complete applications
• Participate in lotteries
• Accept seat offers
• Finish registration and submit documents

…all in their preferred language, without needing special assistance or in-person support.

If any part of that process breaks down, families are forced to switch languages, abandon the process, or rely on school staff to intervene, creating inequity, frustration, and administrative headaches.

Where Most Student Enrollment Systems Fall Short

Many enrollment platforms struggle with multilingual support because it’s layered on after the fact. Common gaps include:

• Translation limited to applications, not lotteries or registration
• Desktop-only workflows that don’t work well on mobile devices
• Requiring an email address to create an account
• Inconsistent language support across different enrollment stages
• No way for staff to assist families directly within the system

These limitations disproportionately impact families who rely on mobile phones, speak languages other than English at home, or are unfamiliar with the enrollment process.

SchoolMint Enroll Supports Multilingual Families — End to End

SchoolMint Enroll provides multilingual access across the entire enrollment lifecycle, not just isolated steps.

1. 18 Fully Translated Languages In-Platform

With SchoolMint Enroll, families can complete the full enrollment process (i.e., application, lottery, and registration) in 18 fully supported in-platform languages.

These fully translated languages are:

• Arabic
• Burmese
• Chinese (Simplified)
• English
• French
• Haitian Creole
• Hindi
• Nepali
• Polish
• Portuguese
• Russian
• Somali
• Spanish
• Swahili
• Tagalog
• Urdu
• Vietnamese
• Yoruba

For all other languages, SchoolMint Enroll integrates with Google Translate, ensuring all families in your community can access enrollment.

2. Mobile-First, No Email Required

Every part of SchoolMint Enroll is mobile-accessible. Families do not need a desktop computer or even an email address to complete enrollment.

With SchoolMint Enroll, the entire process (from application to registration) can be done:

• From a smartphone
• ...in the family’s preferred language
• ...wherever they are

This removes one of the biggest hidden barriers in enrollment: the assumption that families have consistent internet access, devices, and email accounts.

3. Built-In Administrative Support for Families

SchoolMint Enroll also allows administrators to submit applications on behalf of parents or guardians when needed.

This capability is critical for schools and districts supporting multilingual families.

In fact, this reason was specifically cited by a large district in Oklahoma when they returned to SchoolMint after trying a newer enrollment platform that lacked this key functionality.

Proven Impact for Districts and Choice Programs

Multilingual support in SchoolMint Enroll isn’t theoretical; it’s used every day by districts managing complex choice and enrollment programs.

For districts, magnet programs, and school choice offices, this level of multilingual access directly translates to higher completion rates, fewer support calls, and a more equitable enrollment experience for every family.

Curious how SchoolMint Enroll supports enrollment?

Take the self-guided SchoolMint Enroll walkthrough for a closer look at the platform — or learn more on our website.