With students leaving their zoned neighborhood schools and having more freedom of school choice, K-12 school competition is tougher than ever. And that means so is convincing families to choose you over everyone else.
Before you can tackle these broad questions, it helps to first understand the four pillars of student enrollment marketing in the K-12 space.
Today, declining birth rates and the abundance of options for families are driving competition for each student.
With budgets being dictated by the number of students in attendance, attracting and retaining families is critical to your school’s financial health.
Read on for a high-level look at the four pillars of student enrollment marketing, and if you are interested in a full-length discussion on enrollment marketing, reach out here to get in touch with our Chief Enrollment Officer.
There are fundamental building blocks you must have in place to run a good enrollment marketing program. Some critical pieces you should establish are:
The more you work at these, the better everything else will be.
With your strategic underpinnings in place, then you can focus on the second pillar of enrollment marketing — actual marketing. This pillar has three main objectives:
Online reviews (particularly those with Google, Niche, GreatSchools, and reviews on your school’s Facebook page) and your school’s website are your two biggest marketing opportunities.
Your efforts with the third pillar should focus on deepening the engagement with prospective families. At this stage, you should have families who are interested in your school, but they just need more information about why they should trust you with their child.
What should you do?
Once you recruit families, use their experiences as testimonials on your website. If you have a student who goes on to graduate from an Ivy League school, let the world know!
Video testimonials from successful students can be one of your most powerful recruitment tools.
Even if you’re doing great with enrollment, if families are leaving, it doesn’t matter. It’s easier and cheaper to retain a family than attract a new one.
In this fourth and final pillar of student enrollment marketing, you should focus on:
Although leadership is accountable for retention, everyone at all levels of your school plays a part in retention.
At the critical grade levels for retention, digging in to find out why you’re losing students can be key to fixing long-term retention problems.
Gathering data through third-party, anonymous surveys and other tactics can yield insights you may have otherwise never known about.